Data Protection

123ky Privacy Policy

The security and protection of your personal information is one of 123ky's most important responsibilities. This policy explains clearly how we handle it.

Last updated: 30 October 2026 Protected with SSL encryption
Introduction

Introduction to Policy Content

123ky is a trusted platform offering football betting, live casino, slots, and other gaming services for players in Myanmar. All personal information you provide when using our platform is kept under strict security measures.

This Privacy Policy ("Policy") applies to 123ky's website and all related services. Please read this Policy carefully. By continuing to use our services, you confirm that you have read and agreed to it. If you do not agree, you may stop using our services and contact us directly.

We may update this Policy from time to time. Any changes will be published on this page, and your continued use of our services after such changes means you accept the updated Policy.

Last updated: 30 October 2026

Table of Contents

Key Highlights

  • Protected with SSL encryption
  • Your personal data is never sold
  • Strict access controls in place
  • 24/7 support in Burmese
Section 1

Information We Collect

We only collect information that is necessary to provide our services and keep your account secure. This includes the following categories—

1.1 Information You Provide Directly

  • Full name, date of birth, and gender
  • Email address and phone number
  • Payment details (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
  • Password set when creating your account
  • National Registration Card or citizenship ID number provided during account verification

1.2 Information Collected Automatically When You Use Our Services

  • IP address, browser type, and device information
  • Game history, deposit and withdrawal records, and account activity logs
  • Pages visited on the website, time spent, and click data
  • Information collected via cookies and similar tracking technologies
  • Network connection data (session tokens)

1.3 Information Received from Third Parties

We may also receive certain data about you from service providers we work with for fraud prevention, account verification, and payment processing. That information is protected under this Policy in the same way.

Section 2

How We Use Your Information

We use the information we collect only for the following purposes—

  • Account Creation and Management — Used to properly create and maintain your 123ky account.
  • Payment Processing — Used to handle deposit and withdrawal requests and to prevent financial fraud.
  • Customer Support — Used to resolve your enquiries, complaints, and technical issues.
  • Security Checks and Fraud Prevention — This includes protecting against unauthorised access, financial misconduct, and gaming-related violations.
  • Legal Compliance — We retain data as required to meet our legal obligations.
  • Service Improvement — We analyse player usage patterns to improve the quality of the platform.
  • Promotions and Communications — We use your data to send you promotions and service notifications, if you have opted in.

We do not use your personal information for any purpose not stated in this policy. No information is shared outside this policy — unless you personally authorise it.

Section 3

Sharing with Third Parties

We do not sell, rent, or trade your personal information to third parties. However, data sharing may occur under the following specific circumstances—

3.1 Service Providers

We share data as necessary with service providers who assist with payment processing, data storage, IT services, and fraud prevention. They are required to meet the security standards we have set.

3.2 Legal Requests

We may be required to provide data in response to a court order, official directive from a regulatory authority, or as part of an investigation into unlawful conduct.

3.3 Business Transfers

In the event of a merger, acquisition, or transfer of our business assets, personal information may be involved. Players will be notified in advance if this occurs.

3.4 Website Links

The 123ky platform may contain links to third-party websites or services. The privacy policies of those third-party sites are outside our control and we are not responsible for them.

Section 4

Cookies and Tracking Technology

Our website uses browser cookies and similar technologies. They help make your browsing experience smoother and assist us in improving our service.

Types of Cookies We Use

  • Essential Cookies — Required to maintain your session and for security controls. If these are blocked, services will not function correctly.
  • Functional Cookies — Help remember your preferences, such as language selection and UI settings.
  • Analytics Cookies — Track which parts of the website are visited and collect data to help us improve our service.

You can disable cookies through your browser settings. Please note that blocking essential cookies may cause some services — including form submissions and payments — to stop working normally.

Section 5

Data Security

123ky uses technical and administrative security measures to protect your personal information—

  • SSL/TLS Encryption — All data transferred between the website and our servers is protected with SSL encryption.
  • Encrypted Data Storage — Payment data and authentication information are stored with encryption at rest.
  • Access Controls — Our staff handle data only through a strict role-based access control system.
  • Regular Security Audits — We conduct regular security audits to identify and fix vulnerabilities in our services.
  • Two-Factor Authentication — Additional OTP verification is available for account login and withdrawals.

While we do everything we can to protect against cyber attacks and breaches, no data handling system in the world can be guaranteed 100% secure. If you notice anything suspicious about your account access, please contact us immediately.

Section 6

Data Retention Period

We will not retain data for longer than necessary. The retention period is determined by the following policies—

  • Active Account Data — Retained for as long as your account remains open.
  • Payment Records — Retained for as long as required to meet financial obligations and regulatory compliance.
  • Data After Account Closure — Most data is deleted after your account is closed. However, certain types of data may be retained in accordance with legal requirements, for financial accuracy checks, and for legal protection purposes.
  • Login Logs and Session Data — Retained for a set period to maintain security records, then automatically deleted.

If you wish to request deletion of your data, you may exercise your rights as described in Section 7.

Section 7

Your Rights

You have the following rights regarding the personal data we hold about you—

Right to Access

You may request to view the data we hold about you.

Right to Rectification

You may request correction of any inaccurate data we hold about you.

Right to Erasure

You may request deletion of your data, unless there is a legal requirement to retain it.

Right to Object

You may object to processing that is not necessary for providing our service.

Right to Data Portability

You may request that your data be sent to you in a readable format.

Right to Restriction

You may request that data processing be restricted while a matter is under review.

To exercise any of these rights, you can contact us by emailing [email protected]. We will handle your request as quickly as possible.

Section 8

Policy on Minors

123ky services are only available to users aged 21 and above. We do not intentionally collect or process personal data from anyone under the age of 21.

If we believe that personal data from someone under the age of 21 has been submitted, we will delete that data immediately and close the relevant account. If you wish to report such a case, please contact us at [email protected].

Protecting minors from gambling is our responsibility. If parents or guardians believe their child is accessing this service, please notify us immediately.

Section 9

Policy Updates

We may update this Privacy Policy at any time. Changes may occur due to updates in legal requirements, operational changes, or changes to our services.

Any updates will be published on this Privacy Policy page and the "Last Updated" date will be changed accordingly. As a courtesy, we may notify players via their account email, but please note that the policy may be updated without such notification.

Continuing to use our services after any update has been made will be taken as acceptance of the revised policy, so we recommend reviewing this policy regularly.

Section 10

Contact Us and Enquiries

If you have questions about this Privacy Policy, data requests, or if you notice any concerns or errors regarding the handling of your personal information, please contact our customer support team—

  • Email Contact [email protected]
  • 24/7 Live Chat Support in Burmese, available 24 hours a day
  • Service Hours 24 hours, 7 days — Myanmar Standard Time (MMT UTC+6:30)

Questions about Privacy Protection

No. 123ky does not sell, rent, or share our players' personal data with any third party, company, or individual. Any data sharing that may occur is limited to service providers directly involved in delivering our services, or where required by legal obligations, and all such parties must comply with the same protection standards we set.

To request data deletion, email us at [email protected] using the email address linked to your account. We will provide the details you need to complete the deletion request. Some data that we are required to retain under legal regulations cannot be deleted, but all other data will be deleted promptly.

Blocking cookies in your browser may limit access to the website. If you block essential cookies used to maintain sessions, account login, deposits and withdrawals, and gameplay may not function correctly. Blocking only analytics cookies will not affect normal use of our services.

Our staff are managed under a Role-Based Access Control system, meaning each person can only access data directly relevant to their job function. No staff member can view your full personal data outside of a customer service context. All data access is logged.

Most data is deleted after an account is closed. However, payment records, game history, and account activity logs may be retained for a defined period as required by financial regulations and compliance obligations. After that period, the data will be deleted.

Yes. The privacy policies of payment service providers such as KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services are governed by their own terms. We have no control over those policies, and we recommend reading their privacy policies directly. The data 123ky shares when processing payments is limited to what is needed to confirm the transaction.

Any updates to this policy will be published on this privacy policy page, and the "Last updated" date will be updated accordingly. We will attempt to notify active players by email, but changes may take effect without an email being sent, so we recommend checking this page regularly.